Our Acuatico escapade was a blast. If you read our experience in my other blog, you’ll notice I have not mentioned about what we had. Of course food completes an escapade so I’ll share here our food experience. Acuatico resort only allows in-house food, though we were able to sneak-in few snacks, we still relied on Oceano, Acuatico’s Restaurant, for our main meals.
Oceano Acuatico is located at the second floor of the hotel. It is overlooking the whole place, which gives you the panoramic view of the resort’s beauty and the beach as well. Oceano offers buffet and sit-down a la carte meals. They also offer complementary coffee and tea, all day, all night. Plus it can be delivered anywhere you want.
There is also a floating bar in the middle of the pool, this offers extensive selection of beverages.
Oceano Facade |
Mango Shake (P90) from Acua Floating Bar |
For our 1st meal, our lunch, we opted to avail of their buffet (P550+/adult; children 7-12 years old pays half the price; and 7 below are free of charge). We wanted to order a la carte but the wait staff advised us that it would take 45 minutes to an hour to prepare the food. She suggested further that we should order in advance if we really want an a la carte meals.
My Plates |
Table Set-Up |
So for dinner, since we know better, we called-in our orders in advanced and we were told that they’d call us once our food was ready. After 45 minutes of no call, we followed-it up, the wait staff informed us to wait for another 15 minutes and after 30 minutes they called us and informed that our table was set and our food was ready. As we seated, our respective food were delivered to our table. But 3 orders, mine included, were still not delivered. So we asked and we waited and asked again.
After roughly 15 minutes of waiting for food and feedback, I decided I should talk to the officer-in-charge. The supervisor, though knew nothing about the incident, was very apologetic. He was requesting for a little time to talk to his staff but I said we cannot wait any longer, it was almost 2 hours since we placed our orders. So right there and there, he decided to give us complementary buffet (which was actually P600+/adult).
My Plates and Mr. M.'s Sandwich (P290) |
Oceano Acuatico also prepares elegant dinner set-up by the beach upon request, P2100/person. It is a sit-down, set-menu with personal butler. The supervisor was busy attending as a butler here that’s why he was not able to attend to the concerns of the main restaurant.
I don't want to invade their privacy |
Our breakfast was complementary with our accommodation.
My take: We have no complain as with regards to the food. Although the buffet spread was not as extensive, it still delivers quality food which can satisfy any guest. The only fall back was the presence of fly. The supervisor told us that the flies were really their big concern but it also seasonal. He said, it might be because it’s the harvest season (May-June) for mango farms around their resort. And in-fairness, flies were also present in the whole Laiya stretch. He also said the resort is already installing air-conditioners in Oceano to address the problem.
Tip: As we learned from the wait staff, place your order in advance if you are to settle for a la carte.
The verdict: Courteous staff, good food, great ambiance. Oceano delivered.